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Visitation Policy



1.  Visitors should check into the office during normal business hours prior to entering the community.

2.  During non-business hours visitors should check in with the staff on duty at the Villa he or she is visiting.

3.  Elders who are receiving more than 6 visitors at once will need to have pre-approval in order to assess                   accommodation for adequate space.

4.  Visitation is permitted in all of the following circumstances,  unless the Elder objects:

  • End-of-life situations.

  • An Elder who was living with family prior to moving in and is struggling with the change in environment and lack of in-person family support.

  • An Elder is making one or more major medical decisions.

  • An Elder is experiencing emotional distress or grieving the loss of a friend or family member who recently died.

  • An Elder needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.

  • An Elder who used to talk and interact with others is seldom speaking.

5.  Visitors will follow all current CDC guidelines for visiting in a healthcare facility

6.  Preferred visiting hours are from 09:00 am to 08:00 pm daily. Visitors are not restricted to preferred visiting         hours and Elders have access to visitors 24 hours a day.

7.  An Elder has the option to designate a visitor who is a family member, friend, guardian, or other individual           as an essential caregiver. In-person visitation by the essential caregiver is not restricted to any time limit or           hour of the day.

Office Hours

Monday-Friday: 9:00 am to 5:00pm

Saturday: 9:00am to 3:00pm

Sunday: Closed

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