Staff structure & practices
"It's been 2 months since my dad joined the family at the Villas. It's been an amazing experience so far. In his short time making the Villas his home he has lost weight from getting the proper food, his complexion now looks healthy, and now is able to have a conversation with me. All because he is getting the attention he needs. In the four years of needing to be in an assisted living facility this is the FIRST time I am able to relax knowing he is getting the care he needs. The staff has been TOTALLY AMAZING! You owe it to your loved one to check it out !"
- Elyse P.
A commitment to a person-directed environment also means a commitment by the Villas to be licensed by the State of the Florida at the highest level possible – as an “extended congregate care” provider. This will enable residents to age in place and not have to relocate at the end of their lives unless it is their desire. This integration of care and environment is a hallmark of the "small house" model, where these two components of service provision are inseparable. The small house environment enables person-directed care, and person-directed care is enhanced by the small house environment. Each Villa’s care partner to resident ratio will be approximately double that of traditional, larger assisted living facilities. There will be a minimum of two certified care partners during the day and evening hours and one certified care partner per house at night, providing a 1:6 care partner to resident ratio for 16 to 18 hours a day, and a 1:12 ratio during residents’ sleeping hours. This allows care partners the time to give a significant amount of personal attention to each resident. This staffing model also provides for more relationship-building, where trust and a bond are built between care partner and resident. Care partners are enabled to learn many unique needs that a resident might have and to know their individual preferences and habits. In memory care homes, these ratios will be even higher as residents require additional personalized attention.
In providing state-of-the-art memory care, the Villas will be offering advanced interdisciplinary care planning in excess of that provided in many assisted living environments. The memory care environment provides increased staffing levels that enables more one-on-one time between caregivers and residents.
The goal is to sustain a resident’s highest possible quality of life at various stages of memory impairment. To accomplish this goal, specialized memory care interventions and programming are utilized.
Good nutrition is also an essential part of providing quality care for all residents. Residents are encouraged to offer their creative input or participate with care partners in the cooking and serving process, perpetuating the collaborative arrangement that typifies life at home and the sense of value and dignity that comes with having a role “in the family.” Care partners and residents dine together, and family members are invited to join in as well, or to arrange for a special meal to enjoy in the private dining room.
Care partners who work in a person–directed culture where residents and staff together are highly engaged in the creation of a caring environment, have reported higher satisfaction. Communities that have undergone this type of culture change have also reported lower turnover among staff. This model is a paradigm shift that achieves the creation of a home where daily life, schedules and routines are based on the needs and preferences of the residents. The staffing model for small houses takes competent and compassionate care partners and allows them to interact very differently with residents than can typically be done in a larger setting. The staff has built-in flexibility, so that all workers can respond to residents’ requests. The small house staffing model is key to providing person-directed care — a unique and essential element of Villas at Killearn Lakes.